Terms & Conditions
Last updated:
These terms apply when you use apollogroupstv.tv, request a free trial or buy a plan from Apollo Group TV (“we”, “us”). By ordering or using the service, you agree to them. Please read them together with our Refund Policy and Privacy Policy.
1. The service
Apollo Group TV is an IPTV subscription. It streams live TV channels and on-demand movies and series over the internet to your own devices. After you order, we send you login details (Xtream Codes or an M3U link) that you enter in an IPTV player app of your choice.
- We do not make or sell player apps. You install them from your device’s own app store, and their makers’ terms apply to them.
- The channels, movies and series available change over time. We do not promise that a particular channel or title will be available or stay available.
- Picture quality (SD, HD, Full HD or 4K) depends on what the source offers, your internet speed and your device.
2. Plans and devices
- Plans run for 3, 6 or 12 months and cover 1, 2 or 3 devices. Current prices are on our pricing page.
- Each device in your plan means one stream at a time. A plan for 1 device lets you watch on one screen at a time, a plan for 2 devices on two screens, and a plan for 3 devices on three.
- Your plan starts when we activate your line and ends when the period you paid for is over. It does not renew automatically. To keep watching, order again before it ends.
3. Sharing and fair use
- Your login is for you and the people you live with. Do not share it outside your household, sell it or give it away.
- Do not run more streams at the same time than your plan allows. If you need more screens, choose a plan with more devices.
- Use the service for personal, non-commercial viewing only. Do not show it in a business or public place, and do not record, copy, re-stream or resell any content.
- Do not try to break, overload or get around the security of our servers or website, and do not use automated tools to scrape them.
We may limit, pause or end a line that breaks these rules (see section 8).
4. Free trial
- The free trial lasts 24 hours and is free. We do not ask for a card.
- Request it with the form on our free trial page. We send the login and a setup guide on WhatsApp.
- The trial is for trying the service before you buy. We may decline repeat trial requests from the same person, email address, phone number or device.
- The trial ends on its own after 24 hours. Nothing is charged, and you do not need to cancel it.
5. Ordering and payment
- Choose a plan on our pricing page and message us on WhatsApp, or reach us through the contact form.
- We send you an invoice or payment link by email. Prices are in US dollars (USD). If your account is in another currency, your bank or payment provider converts the amount and may charge its own fee.
- We activate your line once your payment is confirmed, and send your login details on WhatsApp and by email.
- Please give us a correct email address and WhatsApp number, so your invoice and login details reach you.
- We may change our prices for future orders. A price change never affects a plan you have already paid for.
You must be 18 or older to order.
6. Refunds
Paid plans come with a 24-hour money-back guarantee, counted from activation. Our Refund Policy explains how to ask and how refunds are paid.
7. Service changes and interruptions
- Streaming depends on your internet connection, your device and app, and on sources outside our control. Streams can sometimes buffer, drop or be unavailable for a while.
- We may need to carry out maintenance, change servers or update the channel line-up. When that happens, we may send you new login details or setup steps.
- If something stops working, message us on WhatsApp. We will help you check your setup and tell you if there is a problem on our side.
We work to keep the service running, but we cannot promise it will always be available or free of interruptions.
8. Suspension and termination
We may pause or end your line, without a refund, if you:
- share or resell your login, or run more streams than your plan allows;
- record, re-stream or redistribute content;
- use false details or a payment method that is not yours, or try to defraud us;
- abuse, threaten or harass our support team; or
- try to attack, overload or get around the security of our systems.
Where it is reasonable, we will warn you first and give you a chance to fix the problem. You can stop using the service at any time; refunds follow our Refund Policy.
9. Limitation of liability
We provide the service as described on our website. As far as the law allows:
- our total liability for any claim about the service is limited to the amount you paid for the plan the claim is about;
- we are not responsible for losses we could not reasonably foresee, or for problems caused by your internet connection, your devices or third-party apps.
Nothing in these terms takes away rights you have under consumer protection law that cannot be excluded.
10. Changes to these terms
We may update these terms, for example when we change our plans or how we work. The new version applies from the “Last updated” date at the top of this page. Changes do not reduce what you get for a plan you have already paid for.
11. Contact us
Questions about these terms? Message us on WhatsApp (we answer every day) or use our contact form.