Apollo Group TV FAQ
Answers about plans, the free trial, paying, devices, logins and support
Jump to a topic: Plans and prices · Free trial · Ordering and payment · Devices and apps · Login, renewal and problems · Support and trust
Plans and prices
What is Apollo Group TV?
On apollogroupstv.tv, Apollo Group TV is an IPTV subscription. It streams live TV channels and on-demand movies and series over the internet to a player app on your own TV, phone or computer. We send you Xtream Codes or M3U login details when your trial or plan starts.
What is included in a subscription?
You get 20,000+ live channels and 90,000+ movies and series, in SD, HD, Full HD and 4K where the source offers it. The line-up covers sports, news, entertainment, movies, series, kids, documentaries, music and channels from many countries. The channel list page gives an overview by category.
How much does Apollo Group TV cost?
Prices are in US dollars. 1 device: $35 for 3 months, $55 for 6 months or $79 for 12 months. 2 devices: $56, $78 or $114 for the same periods. 3 devices: $69, $99 or $144. Compare every plan on the Apollo Group TV prices page.
Is there a 1-month or lifetime plan?
No. Plans run for 3, 6 or 12 months, and the shortest is 3 months from $35. Longer plans cost less per month: on one device, the 12-month plan works out at 6.58 USD a month.
How many devices can watch at the same time?
That depends on your plan. A 1-device plan plays one stream at a time. A 2-device plan plays two streams at once, and a 3-device plan plays three. You choose the number of devices when you order.
Can I watch on two TVs at the same time?
Yes, with the 2-device plan or the 3-device plan. A 1-device plan allows one stream at a time, so two TVs cannot play at the same time on it.
Are there any extra fees?
The plan price is what you pay us, in US dollars. Your bank may charge a currency conversion fee if you pay from an account in another currency. Some player apps charge their own fee for premium features; that fee is set by the app maker, not by us.
Free trial
Is there a free trial?
Yes. The trial lasts 24 hours and needs no card. Fill in the form on the Apollo Group TV free trial page with your name, email and WhatsApp number, and we send your login and a setup guide on WhatsApp.
Can I see the channels before I pay?
Yes. During the free trial you can browse the whole line-up on your own device, so you can check the channels and categories you care about, and how they play on your connection, before you order.
Ordering and payment
How do I order?
Choose a plan on the pricing page and tap the WhatsApp order button, or message us on WhatsApp. We email you an invoice or payment link. Once it is paid, we activate your line and send your login on WhatsApp and by email.
How do I pay?
Every order is paid through the invoice or payment link we email you, in US dollars. We accept Bitcoin, credit and debit cards through a secure payment link, Cash App, Venmo and PayPal. Your invoice shows how to pay for your order, and our guide on how to pay for Apollo Group TV covers each method. Never send card numbers in chat.
Can I pay by credit or debit card?
Yes. We email you a secure payment link for your plan, and you enter your card only on the payment page that link opens. We never ask for card numbers on WhatsApp or in a form. The card payment guide explains what to check before you pay.
Can I pay with Cash App or Venmo?
Yes. Tell us when you order, then send the exact amount to the details on your invoice. You can also buy Bitcoin in either app and pay with that. The Cash App guide and the Venmo guide show both ways.
Can I pay with PayPal?
Yes. Tell us when you order that you would like to pay with PayPal. Your invoice shows how to pay for your order.
Can I pay in Canadian dollars or another currency?
Prices are in US dollars. If you pay from an account in Canadian dollars or another currency, your bank or card company converts the amount and may add a conversion fee.
How long does activation take?
We activate your line after your payment is confirmed. Then we send your login details on WhatsApp and by email. If you have not received them, message us on WhatsApp.
Do you offer refunds?
Yes. Paid plans come with a 24-hour money-back guarantee, counted from activation. To ask for a refund, message us on WhatsApp or use the contact form within that time. Details are in our refund policy.
Devices and apps
Which devices does Apollo Group TV work on?
Amazon Fire TV and Firestick, Android TV and Android boxes, Nvidia Shield, Android phones and tablets, iPhone, iPad, Apple TV, Samsung and LG smart TVs (with apps from their own app stores), MAG and Formuler boxes, and Windows and Mac computers. Roku is not supported.
Does it work on Roku?
No, Roku isn't supported. On a Roku TV, plug a Fire TV Stick or a Google TV streamer into a spare HDMI port and switch to that input; an Apple TV, a phone, a tablet or a computer works too. See Apollo Group TV on Roku.
Can I use a MAG or Formuler box?
Yes. On a Formuler box, add your login to MYTVOnline, the app that comes with it, as an Xtream Codes source or an M3U link. MAG boxes are set up differently: message us on WhatsApp with your box model and we will send you the steps.
Which app should I use?
We do not have our own app. You use a third-party IPTV player from your device's app store that accepts Xtream Codes or M3U logins. Our page on the Apollo Group TV app shows which player to use on each device.
Is there an APK or a Downloader code?
No. We don't make our own app, so there is no APK file or Downloader code from us. Install a player from your device's own app store, then add the login we send you. Be wary of app downloads offered on other websites.
How do I set it up on my device?
Follow the guide for your device: the Firestick guide shows how to install Apollo Group TV on Firestick, and there are guides for Android TV, iPhone, iPad and Apple TV and Samsung and LG smart TVs. All of them are listed in the Apollo Group TV setup guides. If you get stuck, message us on WhatsApp.
What internet speed do I need?
A steady connection matters more than a high top speed. As a rough guide, allow about 10 Mbps for HD and 25 Mbps or more for 4K, for each screen that is watching. A wired connection or strong Wi-Fi helps prevent buffering.
Login, renewal and problems
Where do I find my login?
Your login is in the WhatsApp message we send when your trial or plan starts, and paid plans also get it by email. It is a server address, username and password (Xtream Codes) or an M3U link, which you type into the player app on your device. There is no account to sign in to on this website. This covers orders placed on apollogroupstv.tv; if you bought elsewhere, contact that seller.
How do I renew or change my plan?
Message us on WhatsApp with the plan you want, for example a longer period or more devices. We email you an invoice for it, and once it is paid we update your line. Renew before your plan's period ends to keep watching without a break.
What does an error like 403 or a timeout mean?
A 403 or "access denied" message usually means the player cannot use the login: check that it is typed exactly as we sent it and that your plan is still active. A timeout usually means the connection to the server did not complete: restart the app and your router, then try again. If it keeps happening, send us the exact message on WhatsApp. More fixes are on our Apollo Group TV not working help.
Is it down, or is it my setup?
We don't publish a status page. Close the player app, restart your device and try several different channels. If nothing plays on any channel, message us on WhatsApp with your device and app, and we will check your line.
Support and trust
How do I contact support?
Support is on WhatsApp every day at +44 7473 961793: message us on WhatsApp. You can also contact Apollo Group TV support through the form on our contact page.
Is apollogroupstv.tv legit?
Check what you can before you pay. The free 24-hour trial needs no card, so you can test the service on your own device first. Paid plans have a 24-hour money-back guarantee from activation, payment goes through an invoice or payment link we email you, and our refund policy and terms are published on this website.
I bought from another website. Can you help?
We can only help with orders placed on apollogroupstv.tv. Other sites sell IPTV under similar names, and we cannot see or change their accounts, so please contact the seller you paid. Not sure where you bought? Send us the email or WhatsApp number you ordered with and we will check.
Does the law where I live matter?
Yes. Rules on streaming and copyright differ from country to country, and we can't give legal advice. Please check what applies where you live before you order.
Still have a question?
Message us on WhatsApp. Support is there every day. Or try the service on your own device, free for 24 hours with no card.